供稿、摄影:颜志军 编辑:高超
2012年6月25日下午4:00,台湾静宜大学资讯管理学系Yi-Cheng Gu博士应邀来必威·BETWAY进行学术交流,在主楼418会议室做了题为“To Whom Should I Listen? Finding Reputable Reviewers in Opinion-Sharing”的学术报告,学院部分师生参加了本次报告会。
在线社区讨论允许用户对某一特定商品进行评价,能有效的帮助顾客了解商品质量并做出购买决策,同时有助于公司获知顾客对产品的反响并据此改进产品质量,为公司进行口碑营销提供了重要渠道。但是,由于在线评论的开放性和匿名性,其可信度面临巨大挑战。对此,Yi-Cheng Gu博士提出了一种基于网络信任关系和用户评论行为来识别高声望用户和低声望用户的研究方案。为此,他从Epinions.com上抓取了4类商品的1044名顾客的评论数据,通过上述数据的分析对研究模型进行了验证分析,并对分析结果进行了解释和讨论。报告会中,必威·BETWAY师生和同学还与Yi-Cheng Gu博士就研究中采用的数据分析方法、评论帮助度评分的确定和数据抓取中商品种类的选择等问题展开了热烈的讨论和交流。

Yi-Cheng Gu博士的报告主题明确、现场气氛活跃,极大地开拓了师生的思路和视野,取得了很好的效果。
报告人简介:
Yi-Cheng Ku is an Assistant Professor at the Department of Computer Science and Information Management at Providence University in Taiwan. He received his Ph.D. in Information Management from National Sun Yat-sen University. In 2009-2010, he was a Fulbright visiting scholar at the College of Management, Georgia Institute of Technology. His research interests include recommendation systems, information system adoption and diffusion, and knowledge management. His research has appeared in Journal of Management Information Systems (JMIS), Decision Support Systems (DSS), International Journal of Medical Informatics, International Journal of Business, and various conference proceedings.
(审核:颜志军)